This Privacy Policy explains how bubo88 collects, uses, stores, and protects the personal information of players in Bangladesh and all other users of the bubo88 platform. We are committed to handling your data responsibly and transparently.
This Privacy Policy ("Policy") describes how bubo88 ("bubo88", "we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "the Player") who access, register on, or interact with the bubo88 website and gaming platform. bubo88 operates as an online casino and sports betting platform serving players in Bangladesh and other regions.
This Policy should be read in conjunction with bubo88's Terms & Conditions, which are available at /terms-conditions, and our Responsible Gaming Policy, available at /responsible-gaming. By creating a bubo88 account or continuing to use the platform, you acknowledge that you have read, understood, and agree to the data practices described herein.
bubo88 takes data privacy seriously. We implement robust technical and organisational measures to ensure that your personal information is handled with care, stored securely, and never sold or rented to third parties for commercial marketing purposes.
bubo88 collects personal data that is necessary to operate a safe, compliant, and enjoyable gaming platform. The categories of personal data we collect include, but are not limited to, the following:
bubo88 collects personal data through a variety of channels and touchpoints, including:
bubo88 processes your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and administering your bubo88 player account, including login authentication and profile updates. |
| Age & Identity Verification | Confirming that you meet the minimum age requirement of 18 years and that your identity matches the details on your account. |
| Payment Processing | Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment channels in Bangladeshi Taka (৳ BDT). |
| Gaming Services | Delivering casino games, live dealer tables, slots, Andar Bahar, and cricket sports betting powered by Evolution Gaming, Pragmatic Play, and other providers. |
| Fraud & Security | Detecting and preventing fraudulent activity, money laundering, multi-accounting, and other prohibited conduct described in our Terms & Conditions. |
| Responsible Gaming | Monitoring gaming patterns to identify at-risk behaviour and enforcing player-set limits, cool-off periods, and self-exclusion requests. |
| Customer Support | Responding to enquiries, complaints, disputes, and providing 24/7 assistance via live chat, Bangladesh Standard Time (BST, UTC+6). |
| Promotional Communications | Sending bonus offers, seasonal promotions (Eid, Pohela Boishakh, BPL cricket season), and platform updates — only where you have consented to receive such communications. |
| Legal Compliance | Meeting applicable legal obligations including anti-money laundering (AML), counter-financing of terrorism (CFT), and record-keeping requirements. |
| Platform Improvement | Analysing aggregated, anonymised usage data to improve the bubo88 platform, user experience, game selection, and performance. |
bubo88 processes your personal data on the following legal bases:
bubo88 does not sell, rent, or trade your personal data to third parties for their own commercial marketing purposes. We may share your data with the following categories of recipients strictly as necessary to operate the bubo88 platform:
Trusted third-party service providers engaged by bubo88 to support platform operations, including payment processors (bKash, Nagad, Rocket, Upay, and banking partners), identity verification and KYC service providers, cloud hosting and data storage providers, game technology providers (Evolution Gaming, Pragmatic Play, Spribe, and others), and customer support platform operators. All service providers are contractually required to process your data only for the purposes specified by bubo88 and to maintain appropriate security standards.
bubo88 may share data with fraud prevention agencies, financial intelligence units, or law enforcement bodies where there are reasonable grounds to suspect fraudulent activity, money laundering, or other illegal conduct. Such disclosures are made only to the extent required or permitted by applicable law.
bubo88 may disclose personal data to governmental, judicial, or regulatory authorities where required to do so by a lawful order, warrant, or legal process. In such cases, bubo88 will disclose only the minimum data required to satisfy the legal obligation.
In the event of a merger, acquisition, or sale of all or a portion of bubo88's business assets, personal data held by bubo88 may be transferred to the acquiring entity as part of the transaction. Players will be notified of any material change in data controller prior to their data being transferred and will have the option to request account closure if they do not consent to the transfer.
bubo88 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including the duration of your active account relationship with bubo88, and for a reasonable period thereafter as required by applicable legal, regulatory, anti-money laundering, and record-keeping obligations.
As a general guideline, bubo88 applies the following retention periods:
When personal data is no longer required for any legitimate purpose and the applicable retention period has expired, bubo88 will securely delete or anonymise the data in accordance with industry best practices.
bubo88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
bubo88 uses cookies and similar tracking technologies to enhance your browsing experience, maintain session continuity, and collect analytical data about platform usage. A cookie is a small text file placed on your device by a website server. Cookies used by bubo88 fall into the following categories:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for the platform to function. Enable login sessions, account authentication, and security features. Cannot be disabled without affecting platform functionality. | Session / up to 30 days |
| Performance Cookies | Collect anonymised data on how players use the platform (pages visited, time on site, errors encountered) to help bubo88 improve the user experience. | Up to 12 months |
| Functional Cookies | Remember your preferences such as language settings, game filters, and display options to personalise your experience on return visits. | Up to 12 months |
| Analytics Cookies | Used to analyse aggregated, anonymised traffic patterns and platform performance. bubo88 uses analytics data solely for internal platform optimisation purposes. | Up to 24 months |
bubo88 does not use third-party advertising cookies or permit external advertising networks to place tracking cookies on the bubo88 platform. You may manage cookie preferences through your browser settings at any time. Please note that disabling essential cookies may impair your ability to log in or use certain platform features.
bubo88 respects your rights in relation to your personal data. Depending on applicable law, you may be entitled to exercise the following rights by submitting a written request to bubo88's support team:
Request a copy of the personal data bubo88 holds about you, along with information about how it is used and with whom it has been shared.
Request correction of inaccurate or incomplete personal data held on your bubo88 account. Some corrections may require supporting documentation.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Request that bubo88 restrict the processing of your data in certain circumstances, such as while a dispute about accuracy is being resolved.
Request a copy of personal data you have provided to bubo88 in a structured, machine-readable format for transfer to another service provider.
Object to the processing of your personal data for direct marketing or other purposes based on legitimate interests, where applicable under law.
To exercise any of the above rights, please contact bubo88 support via live chat available in your account dashboard, or by sending a written request to [email protected]. bubo88 will respond to all valid data rights requests within thirty (30) calendar days. In complex cases, this period may be extended by a further sixty (60) days, in which case you will be notified of the extension and the reason for it.
The bubo88 platform is strictly intended for adults aged 18 years and above. bubo88 does not knowingly collect, store, or process personal data belonging to individuals under the age of 18. Age verification is a mandatory step in the bubo88 registration process, and additional KYC checks may be performed at any time to confirm player age.
If bubo88 becomes aware that personal data has been collected from a person under the age of 18, the relevant account will be immediately suspended, all associated data will be deleted to the extent permitted by applicable law, and any funds on the account will be handled in accordance with applicable legal requirements.
Protecting Minors: If you are a parent or guardian and believe that a minor in your care has registered on the bubo88 platform, please contact bubo88 support immediately via live chat or by writing to [email protected]. bubo88 will act promptly to investigate and close any underage account. bubo88 supports the use of parental control tools and filtering software to help restrict access to gambling content for minors.
bubo88 may transfer personal data to, and process personal data in, countries other than the country in which you reside, including countries where bubo88's technology infrastructure or service providers are based. Where such transfers occur, bubo88 takes appropriate steps to ensure that your data remains protected to a standard at least equivalent to the protections described in this Privacy Policy. This may include relying on standard contractual clauses, data processing agreements, or equivalent data protection frameworks with the relevant service providers.
By using the bubo88 platform, players in Bangladesh and other locations acknowledge and consent to the potential transfer of their personal data outside their home country as described in this section.
bubo88 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. When material changes are made, bubo88 will notify registered players via the contact details held on their account, or through a prominent notice on the bubo88 platform, prior to the changes taking effect.
The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage players to review this Policy periodically to stay informed about how bubo88 is protecting their personal information. Continued use of the bubo88 platform following notification of changes constitutes acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way bubo88 handles your personal data, please contact us through the following channels:
Six core commitments that define the bubo88 approach to player data privacy across Bangladesh and beyond.
Every connection between your device and bubo88 is secured with industry-standard 256-bit SSL/TLS encryption. Your personal details, payment data, and gaming activity are transmitted over an encrypted channel at all times — the same level of protection used by major banks.
bubo88 does not sell, rent, or share your personal data with unaffiliated third parties for commercial marketing. Your information is used solely to operate the platform, process transactions, verify identity, and communicate directly with you when you have consented.
Access to player data within bubo88 is role-based and restricted to authorised personnel only. All team members with data access are subject to confidentiality agreements. Regular internal audits ensure that access privileges remain appropriate and up to date.
bubo88 respects your rights to access, correct, delete, and port your personal data. Submit a request via live chat or email and receive a response within thirty days. We explain every limitation clearly rather than issuing blanket refusals.
bubo88 does not hold your data indefinitely. Retention periods are tied to legal requirements — typically five years for financial and KYC records. When data is no longer needed and the retention period expires, it is securely deleted or anonymised.
bubo88 uses cookies only for essential functionality, performance measurement, and personalisation. No third-party advertising cookies are permitted on the bubo88 platform. You can manage non-essential cookies through your browser settings at any time.
Your data is safe with us. Browse our full game library, check the latest cricket odds, or log in to manage your account settings and responsible gaming tools. 18+ only.